Report & Complaints
Help us keep Attafly safe and trustworthy. Report content violations or file a complaint about a company or transaction.
Report content violations, fake profiles, spam, or inappropriate behaviour. All reports are reviewed confidentially by our Trust & Safety team within 24–48 hours.
Frequently Asked Questions
What happens after I submit a report?
Our Trust & Safety team reviews every report within 24–48 hours. We may contact you for additional information. You will receive email updates when the status of your report changes.
What’s the difference between "Report Abuse" and "File a Complaint"?
Report Abuse is for content violations — fake profiles, spam, inappropriate posts, or misleading listings. File a Complaint is for transaction and service issues — poor installation, non-delivery, billing disputes, or warranty problems.
Will the company know I reported them?
Your identity is kept confidential. We never share reporter details with the company being investigated.
What actions can Attafly take?
Depending on the severity, we may issue a warning, remove the content, suspend or permanently ban the company, or escalate to law enforcement for fraud or criminal activity.
Can I check the status of my report?
You will receive updates via email. For urgent matters, contact [email protected] with your reference number.